Question 1

Can you embroider our company logo?

Accepted Answer

Yes. We digitize company logos for polos, shirts, hats, jackets, hoodies, and uniforms. A PDF or high-quality JPEG is enough; vector files such as AI, EPS, or SVG help when you have them. We confirm stitch size, colors, and fabric before production starts.

Question 2

Is there a minimum order?

Accepted Answer

Standard bulk rates start at 12 pieces per garment type. Shirts and caps cannot be mixed to meet that number. You can mix sizes and colors. One-offs and 6–11 piece jobs are accepted at the higher published rates so machine time is covered.

Question 3

How much does embroidery cost?

Accepted Answer

A standard left-chest or hat-front logo (about 6,000–8,000 stitches) is $18–$24 per piece at 12–24 units, stepping down to $9–$13 at 100+. One-offs are $36–$46. Hats add $4–$7. Digitizing is $50–$65 one-time, often waived at 50+. Full garment-plus-embroidery packages start around $42–$49 for value polos at 12+. Send the logo for an exact quote.

Question 4

Can you accommodate bulk orders?

Accepted Answer

Yes. Bulk embroidery for teams, events, and multi-location companies is a primary focus. Send quantities, size runs, and color breakdowns on the quote form. Larger programs may be staged if that is what the timeline requires.

Question 5

Can we provide our own apparel?

Accepted Answer

Often yes. Customer-supplied garments are reviewed for fabric, seams, and whether they can be hooped safely. Items that are too delicate, already decorated, or constructed in a way that prevents a clean sew area may not be accepted. Note customer-supplied goods on your quote.

Question 6

What file format do you need?

Accepted Answer

For embroidery, a PDF or high-quality JPEG will suffice. Vector files (AI, EPS, SVG) are welcome. Digitizing that file is $50–$65 one-time per design, often waived at 50+ or on reorders. We send a free proof before anything is sewn.

Question 7

Can you embroider hats?

Accepted Answer

Yes. Structured caps, unstructured caps, truckers, and beanies. The stitch area on a cap front is about 4 inches wide by 2 inches high. If your shirt logo is taller than that, we will adjust it for the curve and send a proof before we sew.

Question 8

Do you embroider promotional items?

Accepted Answer

No. We embroider clothing only — polos, shirts, hats, jackets, hoodies, and uniforms. We do not take bags, towels, tablecloths, patches-as-swag, drinkware, or other promotional products.

Question 9

How long does embroidery take?

Accepted Answer

Turnaround is typically two weeks. The goal is to get your order out as soon as the work allows, so some jobs finish sooner. If you have an in-hands date, put it on the form. Rush is quoted when the calendar allows.

Question 10

What does digitizing cost?

Accepted Answer

Setup is $50–$65 one-time per design. It is often waived or reduced on orders of 50 or more, and on reorders of the same logo. We send a free proof before anything is sewn.

Question 11

Can we reorder the same design?

Accepted Answer

Yes. Once a logo is digitized, later orders can use the same stitch file so the mark stays consistent. Reorders still need garment availability, color, and size confirmation.

Question 12

Do you offer pickup and delivery?

Accepted Answer

Yes. Houston-area pickup and delivery is $25 — the same flat fee as TYTN Tailors. It is free on orders over $300, and free for established recurring corporate accounts. We come to you. The Kirby Drive address is not a public walk-in counter.

Question 13

Does TYTN offer tailoring for company uniforms?

Accepted Answer

Yes. TYTN Tailors provides uniform fittings, alterations, and corporate tailoring by appointment. Tailoring is not automatically included with every embroidery order. Mention the need in your notes or visit tytn.co/services.

Question 14

Do you offer business accounts?

Accepted Answer

We offer an assisted corporate relationship for companies that order regularly — saved artwork, multi-item quotes, and a consistent point of contact. TYTN advertises Net 30 billing for qualified business customers; that is subject to eligibility and confirmation. There is not a self-serve customer portal at launch.

Question 15

Where do you serve?

Accepted Answer

Primary market is Greater Houston, including The Woodlands, Spring, Sugar Land, Pearland, and nearby communities. Work outside the standard area may require a minimum order.

Embroidery questions, answered plainly.

Let's Put Your Brand on Something Great.